Privacy Policy

Last updated: August 2026

Temptech NZ Ltd (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website or make an enquiry with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details — name, email address, phone number and company name when you submit an enquiry form.
  • Usage data — pages visited, time spent on site, browser type and IP address, collected automatically via cookies and analytics tools.
  • Communications — any messages or enquiries you send to us.

2. How We Use Your Information

We use the information we collect to:

  • Respond to product enquiries and provide quotes.
  • Improve our website and customer experience.
  • Send relevant product information or updates where you have consented.
  • Comply with legal obligations.

We do not sell, rent or share your personal information with third parties for marketing purposes.

3. Cookies

Our website uses cookies to help us understand how visitors use the site. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect some website functionality. We use:

  • Essential cookies — required for the site to function correctly.
  • Analytics cookies — used to understand visitor behaviour (e.g. Google Analytics).

4. Data Storage and Security

Your personal information is stored securely on servers located in New Zealand and/or Australia. We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use trusted third-party services to operate our website and process enquiries, including:

  • Google Analytics (website analytics)
  • Contact Form 7 (enquiry forms)
  • WooCommerce (product catalogue)

These services may collect data in accordance with their own privacy policies.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Ask us to delete your information where we have no legitimate reason to retain it.

To exercise any of these rights, please contact us at Hkumar@temptech.co.nz.

7. Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Enquiry records are typically retained for up to 3 years.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Temptech NZ Ltd
Auckland Central, New Zealand
Phone: +64 274 621 049
Email: Hkumar@temptech.co.nz